Sister Norma Pimentel is the Executive Director of Catholic Charities of the Rio Grande Valley. Running some of the largest respite care centers for immigrants along the Mexican border, Pimentel has been on the frontlines of the immigration crisis, seeing first-hand the complexities of the immigration system and the many problems that lie beneath the surface. Through running these centers, she has also become an ad hoc advisor to policymakers and host to congressional delegations who have come to the southern border to gain a better understanding of the crisis.