Kashmir Hill: So for my birthday last year, my husband got me an Amazon Echo. I was kind of shocked, actually, because we both work in privacy and security.
Untuk ulang tahun saya tahun lalu, Suami saya menghadiahkan Amazon Echo. Sebenarnya, saya agak terkejut karena kami bekerja dalam bidang privasi dan keamanan.
(Laughter)
(Tawa)
And this was a device that would sit in the middle of our home with a microphone on, constantly listening.
Dan alat ini akan berada di tengah rumah kami dengan mikrofon aktif, mendengarkan terus menerus.
We're not alone, though. According to a survey by NPR and Edison Research, one in six American adults now has a smart speaker, which means that they have a virtual assistant at home. Like, that's wild. The future, or the future dystopia, is getting here fast. Beyond that, companies are offering us all kinds of internet-connected devices. There are smart lights, smart locks, smart toilets, smart toys, smart sex toys. Being smart means the device can connect to the internet, it can gather data, and it can talk to its owner.
Namun bukan hanya kami. Menurut survei oleh NPR dan Edison Research, 1 dari 6 orang dewasa Amerika punya pengeras suara pintar, artinya mereka punya asisten virtual di rumah. Hebat ya. Masa depan, atau distopia masa depan, menyambangi kita dengan cepat. Bahkan, perusahaan menawarkan kita berbagai alat yang terhubung internet. Ada lampu pintar, kunci pintar, toilet pintar, mainan pintar, mainan seks pintar. Disebut pintar berarti alat itu dapat terhubung internet dapat mengumpulkan data, dan dapat berbicara dengan pemiliknya.
But once your appliances can talk to you, who else are they going to be talking to? I wanted to find out, so I went all-in and turned my one-bedroom apartment in San Francisco into a smart home. I even connected our bed to the internet. As far as I know, it was just measuring our sleeping habits. I can now tell you that the only thing worse than getting a terrible night's sleep is to have your smart bed tell you the next day that you "missed your goal and got a low sleep score."
Tapi, ketika peralatan dapat berbicara dengan Anda, siapa lagi yang akan bicara dengannya? Saya ingin cari tahu, jadi saya mengubah apartemen saya di San Francisco menjadi rumah pintar. Saya bahkan menghubungkan tempat tidur kami ke internet. Sejauh yang saya tahu, alat ini hanya mengukur kebiasaan tidur kami. Saya mendapati satu hal yang lebih buruk dari tidur malam yang tak nyenyak adalah kasur pintar memberitahu Anda esok harinya bahwa Anda "gagal dan mendapatkan skor tidur yang rendah."
(Laughter)
(Tawa)
It's like, "Thanks, smart bed. As if I didn't already feel like shit today."
"Terimakasih, kasur pintar. "Seolah saya belum merasa buruk hari ini."
(Laughter)
(Tertawa)
All together, I installed 18 internet-connected devices in my home. I also installed a Surya.
Seluruhnya, saya memasang 18 perangkat terhubung internet di rumah. Saya juga memasang seorang Surya.
Surya Mattu: Hi, I'm Surya.
Hi, saya Surya.
(Laughter)
(Tertawa)
I monitored everything the smart home did. I built a special router that let me look at all the network activity. You can think of my router sort of like a security guard, compulsively logging all the network packets as they entered and left the smart home.
Saya memonitor semua yang dilakukan rumah pintar. Saya membuat router spesial yang dapat menampilkan seluruh aktivitas jaringan. Kamu dapat menganggap router saya seperti seorang satpam, terus menerus mencatat seluruh paket jaringan ketika mereka keluar masuk rumah pintar.
KH: Surya and I are both journalists, he's not my husband, we just work together at Gizmodo.
Surya dan saya adalah jurnalis, dia bukan suami saya, kami bekerja bersama di Gizmodo.
SM: Thank you for clarifying. The devices Kashmir bought -- we were interested in understanding what they were saying to their manufacturers. But we were also interested in understanding what the home's digital emissions look like to the internet service provider. We were seeing what the ISP could see, but more importantly, what they could sell.
Terimakasih penjelasannya Alat yang Kashmir beli -- kami tertarik untuk memahami apa yang mereka katakan ke pembuatnya. Namun kami juga tertarik untuk mengetahui seperti apa emisi rumah digital kepada penyedia layanan internet. Kami melihat apa yang dapat ISP lihat, namun, lebih penting, apa yang dapat dijual.
KH: We ran the experiment for two months. In that two months, there wasn't a single hour of digital silence in the house -- not even when we went away for a week.
kami melakukan dua bulan eksperimen. selama itu, alat-alat terus bekerja tanpa henti -- Bahkan saat kami pergi selama seminggu.
SM: Yeah, it's so true. Based on the data, I knew when you guys woke up and went to bed. I even knew when Kashmir brushed her teeth. I'm not going to out your brushing habits, but let's just say it was very clear to me when you were working from home.
Ya, benar sekali. Berdasarkan data, saya tahu kapan kalian bangun dan tidur. Bahkan saya tahu kapan Kashmir sikat gigi. Saya tidak akan bilang itu pada siapa pun, namun saya dapat jelas melihat kapan saja Anda bekerja di rumah
KH: Uh, I think you just outed them to, like, a lot of people here.
Sepertinya Anda baru saja memberitahu kepada semuanya di sini.
SM: Don't be embarrassed, it's just metadata.
Jangan malu, itu hanya metadata.
I knew when you turned on your TV and how long you watched it for. Fun fact about the Hill household: they don't watch a lot of television, but when they do, it's usually in binge mode. Favorite shows include "Difficult People" and "Party Down."
Saya tahu kapan Anda menyalakan TV dan berapa lama menontonnya. Informasi menarik tentang mereka: mereka tak banyak menonton TV, namun ketika menonton, mereka menonton banyak. Acara favorit termasuk "Difficult People" dan "Party Down."
KH: OK, you're right, I loved "Party Down." It's a great show, and you should definitely watch it. But "Difficult People" was all my husband, Trevor. And Trevor was actually a little upset that you knew about his binges, because even though he'd been the one to connect the TV to the router, he forgot that the TV was watching us.
OK, benar, saya cinta "Party Down." acaranya bagus, Anda harus menonton. Namun "Difficult People" favorit suami saya, Trevor. Dan Trevor agak marah Anda tahu tentang kebiasaan menontonnya, karena walaupun dia sendiri yang menghubungkan TV ke router, ia lupa bahwa TV itu juga menonton kita.
It's actually not the first time that our TV has spied on us. The company that made it, VIZIO, paid a 2.2 million-dollar settlement to the government just last year, because it had been collecting second-by-second information about what millions of people were watching on TV, including us, and then it was selling that information to data brokers and advertisers.
Itu bukan pertama kalinya TV memata-matai kami. Perusahaan pembuatnya, VIZIO, membayar denda 2,2 juta Dollar kepada pemerintah tahun lalu, karena tiap detiknya mereka mengumpulkan informasi tentang apa yang jutaan orang tonton di TV, termasuk kita, dan menjualnya kepada makelar dan pengiklan.
SM: Ah, classic surveillance economy move. The devices Kashmir bought almost all pinged their servers daily. But do you know which device was especially chatty? The Amazon Echo. It contacted its servers every three minutes, regardless of whether you were using it or not.
Ah, langkah pengamatan ekonomi klasik. Alat-alat yang Kashmir beli hampir semua terhubung dengan server tiap hari. Namun tahukah kalian alat mana yang paling sibuk? Amazon Echo. Alat itu terhubung ke server tiap tiga menit, tak peduli Anda sedang memakainya atau tidak.
KH: In general, it was disconcerting that all these devices were having ongoing conversations that were invisible to me. I mean, I would have had no idea, without your router. If you buy a smart device, you should probably know -- you're going to own the device, but in general, the company is going to own your data. And you know, I mean, maybe that's to be expected -- you buy an internet-connected device, it's going to use the internet. But it's strange to have these devices moving into the intimate space that is the home and allowing companies to track our really basic behavior there.
Secara umum, cukup mengkhawatirkan bahwa semua alat itu terus menerus mengobrol tanpa saya tahu. Maksud saya, saya takkan tahu tanpa router Anda. Jika Anda membeli alat pintar, Anda harus tahu -- Anda akan menguasai alatnya, namun sebenarnya, perusahaan akan menguasai data Anda. Dan Anda tahu, maksud saya, pasti Anda sudah sadar -- ketika Anda membeli alat pintar, pasti butuh internet. Namun aneh rasanya jika alat-alat itu ada di rumah, ruang pribadi Anda dan membiarkan perusahaan merekam kegiatan sehari-hari di sana.
SM: So true. Even the most banal-seeming data can be mined by the surveillance economy. For example, who cares how often you brush your teeth? Well, as it turns out, there's a dental insurance company called Beam. They've been monitoring their customers' smart toothbrushes since 2015 -- for discounts on their premiums, of course.
Benar sekali. bahkan data yang terlihat sangat dangkal dapat diambil oleh perusahaan. Contohnya, siapa peduli berapa sering kamu sikat gigi? Ternyata, ada perusahaan asuransi gigi bernama Beam, yang telah memonitor sikat gigi pintar pelanggan mereka sejak 2015 -- untuk diskon premi mereka, tentu saja.
KH: We know what some of you are thinking: this is the contract of the modern world. You give up a little privacy, and you get some convenience or some price breaks in return. But that wasn't my experience in my smart home. It wasn't convenient, it was infuriating. I'll admit, I love my smart vacuum, but many other things in the house drove me insane: we ran out of electrical outlets, and I had to download over a dozen apps to my phone to control everything. And then every device had its own log-in, my toothbrush had a password ...
Kami tahu apa yang kalian pikirkan: Ini soal kontrak dari dunia modern. Merelakan sedikit privasi, dan Anda dapat kemudahan atau potongan harga. Namun bukan itu yang terjadi di rumah pintar saya. Bukan kemudahan, saya justru kesal. Saya akui, saya cinta penyedot debu pintar namun alat-alat lainnya membuat saya gila: Kami kehabisan ruang untuk stop kontak, dan saya harus mengunduh ribuan aplikasi ke telpon saya untuk mengatur segala hal. Dan tiap alat punya akun masing-masing, sikat gigi saya punya kata kunci ...
(Laughter)
(Tertawa)
And smart coffee, especially, was just a world of hell.
Dan kopi pintar, khususnya, sungguh menyiksa.
SM: Wait, really? Cloud-powered coffee wasn't really working for you?
Benarkah? Anda tak suka kopi bertenaga internet?
KH: I mean, maybe I'm naive, but I thought it was going to be great. I thought we'd just wake up in the morning and we'd say, "Alexa, make us coffee." But that's not how it went down. We had to use this really particular, brand-specific phrase to make it work. It was, "Alexa, ask the Behmor to run quick start." And this was just, like, really hard to remember first thing in the morning, before you have had your caffeine.
Maksud saya, mungkin naif, namun saya kira itu akan hebat. Saya kira kami akan bangun pagi dan bilang, "Alexa, buatkan saya kopi." Tapi tak seperti itu. Kami harus menggunakan kalimat spesifik. Seperti: "Alexa, minta Behmor untuk mulai." Dan itu sangat sulit untuk diingat di pagi hari, sebelum Anda minum kopi.
(Laughter)
(Tawa)
And apparently, it was hard to say, because the Echo Dot that was right next to our bed just couldn't understand us. So we would basically start every day by screaming this phrase at the Echo Dot.
Dan ternyata itu sulit diucapkan, karena Echo Dot yang berada di samping ranjang tak mengerti yang kami katakan. Jadi tiap pagi kami meneriakkan kata-kata itu pada Echo Dot.
(Laughter)
(Tawa)
And Trevor hated this. He'd be like, "Please, Kashmir, just let me go to the kitchen and push the button to make the coffee run." And I'd be like, "No, you can't! We have to do it the smart way!"
Dan Trevor benci itu. Ia bilang, "Kashmir, tolong, biar saya saja ke dapur dan menekan tombol pembuat kopinya." Dan saya bilang, "Tidak! Kita harus melakukannya dengan pintar!"
(Laughter)
(Tawa)
I'm happy to report that our marriage survived the experiment, but just barely.
Saya senang pernikahan saya selamat dari eksperimen itu, namun itu hampir saja.
SM: If you decide to make your home smart, hopefully, you’ll find it less infuriating than Kashmir did. But regardless, the smart things you buy can and probably are used to target and profile you. Just the number of devices you have can be used to predict how rich or poor you are. Facebook's made this tech, and they've also patented it.
Jika Anda memutuskan membuat rumah pintar, semoga lebih nyaman dari pengalaman Kashmir. Namun, alat pintar yang Anda beli mungkin dapat menarget dan mendefinisikan profil Anda. Hanya dengan jumlah alat yang Anda miliki dapat memberitahu seberapa kaya Anda. Facebook membuat teknologi ini, dan sudah mereka patenkan.
KH: All the anxiety you currently feel every time you go online, about being tracked, is about to move into your living room. Or into your bedroom.
Segala kecemasan yang Anda rasakan setiap saat kamu online, jika Anda diikuti, dapat pindah ke dalam rumah Anda. Atau ke dalam kamar tidur Anda.
There's this sex toy called the We-Vibe. You might wonder why a sex toy connects to the internet, but it's for two people who are in a long-distance relationship, so they can share their love from afar. Some hackers took a close look at this toy and saw it was sending a lot of information back to the company that made it -- when it was used, how long it was used for, what the vibration settings were, how hot the toy got. It was all going into a database. So I reached out to the company, and I said, "Why are you collecting this really sensitive data?" And they said, "Well, it's great for market research." But they were data-mining their customers' orgasms. And they weren't telling them about it. I mean, even if you're cavalier about privacy, I hope that you would admit that's a step too far.
Ada mainan seks bernama We-Vibe. Mengapa mainan seks harus terhubung ke internet ya? Alat tersebut untuk dua orang dalam hubungan jarak jauh, agar mereka dapat bercinta dari jauh. Beberapa peretas memperhatikan alat ini ternyata alat ini banyak mengirim informasi kepada perusahaan pembuatnya -- kapan digunakan, berapa lama digunakan, pengaturan getaran, seberapa panas mainan digunakan. Semuanya terekam di database. Jadi saya menghubungi perusahaan ini, Dan saya tanya. "Kenapa Anda mengoleksi data yang sangat sensitif?" Mereka bilang, "Ini berguna untuk riset pasar." Namun mereka mengumpulkan data orgasme pelanggan mereka. tanpa memberitahu mereka. Walau Anda tak begitu peduli tentang privasi, Saya harap Anda sadar hal itu agak keterlaluan.
SM: This is why I want to keep my sex toys dumb.
Inilah kenapa saya ingin mainan seks saya tetap bodoh
KH: That's great. We're all very glad to know that.
Baiklah. Kami senang mengetahuinya.
(Laughter)
(Tertawa)
SM: A data point I'm willing to share.
Poin data yang ingin saya bagikan.
(Laughter)
(Tertawa)
The devices Kashmir bought range from useful to annoying. But the thing they all had in common was sharing data with the companies that made them. With email service providers and social media, we've long been told that if it's free, you're the product. But with the internet of things, it seems, even if you pay, you're still the product. So you really have to ask: Who's the true beneficiary of your smart home, you or the company mining you?
Peralatan yang Kashmir beli bisa berguna ataupun menjengkelkan. Namun kesamaannya adalah mereka berbagi data dengan perusahaan pembuatnya. Dengan penyedia layanan email dan media sosial, kita telah lama tahu: jika gratis, maka kalianlah produknya. Namun dengan segala hal terhubung internet walau berbayar kalian tetap jadi produknya Jadi kalian harus tanya: Siapa yang diuntungkan oleh rumah pintar, Anda atau perusahaannya?
KH: Look, we're a tech savvy crowd here. I think most of us know that these things connect to the internet and send data out. And fine, maybe you're OK with living in that commercial panopticon, but others aren't. We need the companies to rethink the design of these devices with our privacy in mind, because we're not all willing to participate in "market research," just because a device we bought has a Wi-Fi connection. And I have to tell you, even when you're aware, generally, this is happening, it's really easy to forget that normal household items are spying on you. It's easy to forget these things are watching you, because they don't look like cameras. They could look like ... well, they could look like a dildo.
Kita yang ada di sini melek teknologi Saya yakin kalian tahu alat-alat ini terhubung internet dan mengirim data ke luar. Mungkin Anda tidak peduli tentang hidup di penjara komersil seperti itu tapi orang lain peduli. Perusahaan perlu memikirkan ulang desain alat mereka dengan memedulikan privasi kita, karena tak semua orang bersedia ikut dalam "riset pasar," hanya karena alat yang kita beli punya koneksi internet. Dan saya harus bilang, meskipun Anda tahu, secara umum, ini terjadi, sangat mudah untuk lupa bahwa perabotan biasa memata-matai Anda. Mudah untuk lupa mereka bisa melihat Anda, karena mereka tak terlihat seperti kamera. Mereka bisa terlihat seperti.. bisa terlihat seperti dildo.
Thank you.
Terimakasih.
(Applause)
(Tepuk tangan)