Our brains are emotional ‘seeking systems’ that crave meaning and connection. We are wired to explore our world, experiment and learn, and understand the impact of our actions. This is what motivates us and makes us feel alive. But sadly, since the industrial revolution most organisations were designed to shut off our seeking systems, punishing experimentation and removing our connection with customers. Now that change happens more frequently and organisations need agility with purpose, we are entering a golden age of human emotions. To survive and to thrive, organisations need to activate employees’ seeking systems rather than switch them off.
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